不幸的是，由于行业法规禁止提供危险材料清除服务的公司与进行测试的公司之间存在利益冲突，因此我们无法在内部进行这些评估。相反，独立的第三方实体必须进行评估，以确保公正的结果并严格遵守既定标准。虽然我们对由此可能造成的任何不便深表歉意，但请注意，我们将尊贵客户的安全和福祉放在首位。如果您对寻找合适的测试服务提供商有疑问，请随时与我们联系以获取指导和建议。但是，允许进行模具测试，我们可以为您提供帮助。 请随时联系我们，我们可以为您提供值得信赖的测试公司的联系信息。

绝对是！在 Reliance Construction，我们的专家许可部门致力于提供特殊协助，以获取您的装修工作所需的基本文件。我们的专门部门不仅促进申请流程，而且还跟踪持续的监管变化，以确保您的企业在每个阶段持续遵守相关法规。联系我们，了解我们经验丰富的专业人士如何简化您家居装修之旅的这一关键方面。

当某些损坏超出合理控制范围时，其维修就超出了我们的责任范围。其中包括使用防尘带和订书钉来设置聚乙烯密封装置引起的问题。作为此过程的一部分，由于管道胶带中的粘合剂残留物，可能会对现有油漆或墙壁/天花板材料（例如石膏板、石膏或木材）造成损害。在这种情况下，Reliance Construction 不承担恢复受影响表面的责任。任何所需的额外修补都会产生额外费用。如需了解更多信息或澄清任何疑问，请随时咨询我们。

如果您想在完成我们的管道清洁服务后进行空气质量测试，我们会要求您在开始工作之前进行初步（基线）测试，以便我们可以确定您的财产是否已经受到污染，以及它的水平。

在 Reliance Construction，我们尽一切努力确保我们的工作人员及时到达，以满足客户的期望。我们的标准调度窗口是上午 8:00 至 9:00 之间。但是，请记住，我们的团队每天都会前往湾区的不同地区处理项目，因此由于我们无法控制的因素（例如交通拥堵或需要为您的特定项目采购必要的物资），可能会出现轻微的延误。请放心，只要有可能，我们的专职工作人员将努力最大程度地减少干扰，并在到达您所在位置后立即开始工作。如果您需要进一步说明或对时间安排有具体疑问，请随时致电 (650) 703-8551 直接联系我们的主管 Michael Sullivan 以获取最新信息。

您应该放心，Reliance Construction 遵守有关危险材料处置的严格标准。所有收集到的材料均采用双层袋包装，并贴有业主 ID（姓名和 EPA 编号）标签，并由经过培训的人员处理和运输至官方认可的设施。将废物从产生点运至石棉垃圾填埋场的车辆有特殊的标签和废物运输记录保存要求。交付后，您将收到确认无害环境处置做法的所有相关文件的副本。选择我们，您就与一个致力于保护您家庭安全和公共健康的可靠合作伙伴合作。让我们减轻您对危险废物清除的担忧，同时提高您家庭的安全性和舒适度。

即将推出

您的项目完成并处理付款后，您将收到一个清账包，其中包含已付款发票和详细说明所提供服务的完成证书。如果是危险材料清除项目，您还将收到垃圾填埋场的废物清单副本，确认在有执照的危险废物填埋场中正确处置了危险废物。

在我们的团队中，主管 Michael Sullivan 随时可以解答您的问题和疑虑。您可以在正常工作时间内直接拨打他的手机 (650) 347-9100 与他联系。他可能一天中的大部分时间都在外面工作，但他确保保持联系并及时回复消息。请随时给他打电话。

It is not possible to determine if a material in your home contains asbestos just by looking at it. If you suspect that a material in your home may contain asbestos and it is damaged or you plan to renovate and disturb the material, the EPA recommends having it tested by a trained asbestos professional. The professional will send samples to a qualified laboratory for analysis. You can also find out if the replacement materials you plan to use may contain asbestos by reading product labels, contacting the manufacturer, or asking your retailer for the Material Safety Data Sheet (MSDS) for the product(s) in question. Source: https://www.epa.gov/asbestos/im-remodeling-my-home-do-i-need-be-concerned-about-asbestos-building-materials

If the non-friable asbestos-containing material can be easily crumbled, pulverized, or reduced to powder by hand pressure when it is dry, then it becomes friable. Source: https://www.epa.gov/asbestos/under-asbestos-hazard-emergency-response-act-aherawhat-criteria-must-be-applied-determine

A conflict of interest may arise in relation to Asbestos Model Accreditation Plan (MAP)-accredited personnel if, for instance, both the management planner and abatement contractor are employed by the same company. In such a scenario, the planner might suggest more costly response measures to the LEA than what is actually required in the management plan. Source: https://www.epa.gov/asbestos/when-would-conflict-interest-exist-among-asbestos-model-accreditation-plan-map-accredited

是的，在 Reliance Construction，我们提供信用卡选项，以便您在结算时轻松便捷。不过，请记住，这些付款方式均需支付手续费。具体来说，信用卡交易将加收 3% 的服务费，以支付与安全处理交易相关的费用。虽然我们的目标是提供灵活的选择，但请在计算时考虑到这一最低附加费，以确保准确的预算预测。请放心，与信用卡相比，选择银行支票或直接电汇等替代方法可能会降低您的总成本。如果您希望讨论可用的替代方案或获取更多详细信息，我们友好的代表随时准备为您提供帮助。

按照我们的提案所述，项目完成后应付款。

我们接受 Visa、mastercard、Discover 和 American Express

是的，我们接受客户在项目完成后直接付款。只需将您的付款交给我们的一位现场主管，他就会将其安全地交付到我们的办公室。一旦收到您的付款，我们将生成并通过电子邮件向您发送已付款发票以及完成证书。这种方法使一切井井有条，并确保每个参与人员都了解情况，使您能够专注于改造项目的其他方面。

We understand that hazardous material abatement is not a pleasant cost to pay. Often, people are not prepared to hear the presence of those materials on their property, and they feel they are being forced to spend so much either because of a correction notice they received from their local authorities, a complaint, or suddenly finding these materials in the middle of a renovation project. We often hear, “Why is this process so costly?”. In the following notes, we’ll try to explain the reasons. As a hazardous Materials Abatement Company, We are responsible for public health. We fall into the public health sector, such as pharmacists. It takes extensive licensing and paperwork costs to do the job right. Many eyes watch us at every step, and any minor negligence will result in paying thousands of dollars in citations. Don't risk your household's safety and health; be aware of low bidders. Based on our years of experience, cutting corners in hazardous materials-related work will result in unclean work. The job has to be done 100% correctly, and if you are not sure, you can't trust a company better not to do it at all since any percentage of contamination would be considered a hazard. The factors affecting the abatement costs include but not limited to: Workers Pay Rate Hazardous material abatement workers are amongst the highest-paid workers in the construction world. They are not simple workers that you’d pick up from Home Depot. The workers must be certified and undergo ongoing refreshment courses and medical examinations by law, which brings us extra costs compared to the other construction companies' labor costs. Licensing Costs As a hazardous material abatement company, we’d have to maintain extra licenses and qualifications to work legally in this field, which other construction companies don’t need to worry about. Transportation Costs The removed hazardous material must be manifested and have legal documents wherever it goes. We must transport it from your property by a particular driver with a “Hazmat Endorsement” from the DMV. He may be stopped by the police anywhere, and we should be prepared to show that our driver and waste documentation comply with the law. Waste Disposal Costs After bringing the derbies to our warehouse, we’d have to arrange the transportation of the waste by a certified company, transporting the waste to a designated hazmat landfill. These processes are all costly. It costs way more than just dumping the debris in any landfill as the other construction companies conveniently do. Costs involved with disposal of hazardous materials: ● Disposal Fee ● Environmental Fee ● Facility Fee ● Generation and Handling Fee ● Generator Fee The waste disposal process is also administration intensive to create specific waste disposal plans and documents to ensure the project is in compliance with protocols. Liability Insurance Cost: Dealing with hazardous materials, we have lots of liability, making our insurance cost way higher than any other construction specialty. Our liability insurance costs about ten times or more than any other construction company. Workers Compensation Insurance Cost: Workers' compensation insurance rates are higher than other specialties Because of the risks of dealing with hazardous materials. Administration Costs When you work with Reliance Construction, you can rest assured that your project complies with all rules and regulations. For each job, there is lots of paperwork such as permits, obtaining different numbers from different entities, and notifying them about the project. Paperwork that other construction companies don't need to care about, and yes, it costs us to pay our administration team to get them done promptly.

The G&H (Generation and Handling) Fee is a flat-rate-per-ton fee that applies to all hazardous waste generators that generate five or more tons of hazardous waste in a calendar year. For the purpose of the G&H Fee, “generator” means “a person who generates hazardous waste at an individual site commencing on or after July 1, 1988. A generator includes, but is not limited to, a person who is identified on a manifest as the generator and whose identification number is listed on that manifest, if that identifying information was provided by that person or by an agent or employee of that person. For projects with five or more tons of hazardous waste disposed of in a calendar year, the property owner will receive a notice from DTSC (The Department of Toxic Substance Control) asking for a payment. The fee they are asking is part of the property owner’s tax liabilities and is not a disposal fee. Therefore, Reliance won’t be responsible for paying the Fee, which is the property owner’s liability and can be paid through the CDTFA website. However, please first contact us and ask for the waste manifest and the weight ticket. Compare the weight noted on the weight ticket and see if their calculations have an error. You can request a correction by submitting the actual weight ticket using the email and link in the letter. Your accountant or you can use the CDTFA link in the notice letter for payments. To learn more about the "Generation and Handling Fee" visit the link below: https://dtsc.ca.gov/generation-and-handling-fee/